Public tickets are part of the contact us page, which I think isn't actually linked to correctly at the moment in the default theme https://demo.fossbilling.org/contact-us

Does your server have a working DNS configuration? DNS validation is performed when checking if an email address is valid.

It's a public demo instance that's not unique to you. Anything you can do or see, anyone else can see or do. If you create a knowledge base article on the demo with your credit card information in...

I believe you actually will need to access the database, find the related data in the service_hosting table. and then update the service_hosting_server_id value with the ID of the new server. This ...

Happy you figured it out!

I just spun up an issue on GitHub and linked to this so it's less likely to get lost, I'll look to see if we can get relevant meta descriptions added https://github.com/FOSSBilling/FOSSBilling/iss...

The CSS for our default themes are built with webpack and can't be modified after the fact. There's content integrity hashes that we actually can't remove and are forced by a dependency, so any chang...

You shouldn't be adding a server to the demo anyways.

Same answer as here https://forum.fossbilling.org/thread-54.html

Quote: -- the template is legacy of box billing? or is new template -- Nah just older RHEL distros still having a 10+ year old version of cURL in use

Probably the server sent back malformed JSON. Checking the network response when from FOSSBilling when you click the register will give some great insight :)

Are you able to SSH to your server and curl https://publicsuffix.org/list/public_suffix_list.dat? If not, then you likely have a firewall issue that's preventing the connection from being made.

Quote: -- you can't burn I can do -- I'm not sure what this is supposed to mean?

There isn't any functionality implemented to do this

Probably the vendor folder is incomplete / some file got corrupted. I'd redownload the FOSSBilling release you're running and then replace the installed vendor folder with the one in the newly downlo...

AFAIK it's going off the order they were originally added and at the moment there is no easy way to change it

Hello, You can customize the invoice PDFs as described here: https://fossbilling.org/docs/customizing-fossbilling/invoice_pdf

What kind of webserver do you have? I know our htaccess will block access to any PHP file outside of the main index file or the ipn.php callback file. Though I'm not sure if the NGINX config has b...

What's the full path that's trying to load? And what kind of server?

Looking online, it seems that 1006 in Plesk means that either the API is not turned on or that you don't have permissions setup correctly for the API

Remove any configured TLDs and turn off the domain product that the system starts with

Quote: -- Now that button redirects to the homepage -- Where, exactly?

That's unusual. How did you install it? And have you tried re-downloading FOSSBilling and installing it again?

Quote: -- I appreciate the time you have spent answering my question, I don't see much activity from the forum users, I want to think that it is a new project. -- It kinda is and it kinda isn't...

Getting the product category would not be straightforward I'm afraid.. You'd have to first get the order item off of the invoice line item (the rel_id variable). Then, use the API to get the info fo...