Hello,
We started using FOSSBilling for one of our projects. I found some issue related to the Support System function. Below, I'm going to describe.
01. From the user side: The reply form doesn't have any functionality to upload images/add any attachements. But the admin side has it which is good.
Users may need to add screenshot or attach file to get support from Support Ticket.
![[Image: Reply-from-Admin-Panel.png]](https://i.postimg.cc/YC7RcnQX/Reply-from-Admin-Panel.png)
Both reply form should be the same.
02. As an Admin after clicking to the Post button, the windows redirects to https://<domain-name>/admin/support?status=open
The window should be refesh and not to redirect to other pages.
03. Using emoji in the reply form produces the following error.
![[Image: image.png]](https://i.postimg.cc/rm4Rwck5/image.png)