08-04-2024, 07:54 AM
Quote:01. From the user side: The reply form doesn't have any functionality to upload images/add any attachements. But the admin side has it which is good.
Actually, neither side allows for file attachments. Such functionality just doesn't exist in FOSSBilling at the moment.
The admin side simply uses a WYSIWYG editor which makes it a bit easier to format the markdown correctly for images to be displayed.
I've been meaning to get the editor loaded in the client area as well, can't remember what roadblock I hit, but I'll revisit the idea again.
Quote:02. As an Admin after clicking to the Post button, the windows redirects to https://<domain-name>/admin/support?status=open
Ah, good catch and thankfully an easy fix.
Quote:03. Using emoji in the reply form produces the following error.
I'm fairly certain the older database character set is unable to store the literal value of those..
But I think I have a potential workaround for this which I will look into as well.