[noopykat]

Hi!

Sorry for the delayed response. I'm quite swamped right now with life

The password should not be MD5 encoded in the database (that's actually a pretty big security no-no).
It's encrypted using PHP's password_hash function.

You can this page to generate a new hash, I would encourage just using a temporary placeholder and then updating it from within the FOSSBilling interface once it's reset.
https://onlinephp.io/password-hash

Hi, I have uninstalled and reinstalled 4 times because each time I install FOSSBilling, it works great, but a few days later I cannot login anymore and have to delete the software because the password won't work. I want to make this work, but it is frustrating.

Is there a reason this keeps happening?

I am running it on a separate subdomain on a Plesk VPS.

Thanks for the help!