The FOSSBilling Forum Support Support - Setup & Configuration Monthly recurring billing

Monthly recurring billing

Monthly recurring billing

 
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NightStorm
Junior Member

7
10-30-2025, 04:18 AM #1
I have a client that was supposed to have a monthly invoice sent to them for $5. The invoice was never generated nor sent when the crons ran. If I click on the "RENEW" button in the Order Management Details, will this manually generate a new invoice for that month, and send it out to the client? Also, any idea why it might not be generating a new invoice automatically? It's using Fossbilling 0.7.2

   

   

   
NightStorm
10-30-2025, 04:18 AM #1

I have a client that was supposed to have a monthly invoice sent to them for $5. The invoice was never generated nor sent when the crons ran. If I click on the "RENEW" button in the Order Management Details, will this manually generate a new invoice for that month, and send it out to the client? Also, any idea why it might not be generating a new invoice automatically? It's using Fossbilling 0.7.2

   

   

   

NightStorm
Junior Member

7
11-18-2025, 04:33 AM #2
Any chance anyone has had a look at this? I notice that the cron is now trying to suspend customers for overdue payments, but they haven't been sent an invoice (nor is one sitting in the Invoices area), so I can't really be expecting them to make a payment for something that they haven't been sent or even exists.

Also... holy spambots all of a sudden.
Edited 11-18-2025, 04:33 AM by NightStorm.
NightStorm
11-18-2025, 04:33 AM #2

Any chance anyone has had a look at this? I notice that the cron is now trying to suspend customers for overdue payments, but they haven't been sent an invoice (nor is one sitting in the Invoices area), so I can't really be expecting them to make a payment for something that they haven't been sent or even exists.

Also... holy spambots all of a sudden.

 
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