The FOSSBilling Forum Support Support - Bugs & Errors When unsuspend an order. never back to generate another invoice to that customer

When unsuspend an order. never back to generate another invoice to that customer

When unsuspend an order. never back to generate another invoice to that customer

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webstower
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09-04-2024, 03:17 PM #1
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Hi there,

When a customer's order is changed to suspended because they forgot to pay before the due date, if I then go to their profile and unsuspend their service, the system never generates another invoice for them. I go into their profile and change the next due date to a future date, say 10 days from now... but the new invoice is never generated again.
webstower
09-04-2024, 03:17 PM #1

Hi there,

When a customer's order is changed to suspended because they forgot to pay before the due date, if I then go to their profile and unsuspend their service, the system never generates another invoice for them. I go into their profile and change the next due date to a future date, say 10 days from now... but the new invoice is never generated again.

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