The FOSSBilling Forum Support Support - Bugs & Errors [SOLVED] Email is invalid

[SOLVED] Email is invalid

[SOLVED] Email is invalid

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neomaslov
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Junior Member

3
01-10-2025, 09:43 PM #1
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When signing up as new client I get:

Quote:System message
Email address is invalid (9999)


Email is actually valid, here's payload:
Code:

{
  "CSRFToken": "8772ef43e0054029b74e739104bc6655",
  "first_name": "Velopulsas Test 2",
  "email": "[email protected]",
  "password": "Dadadada123-",
  "password_confirm": "Dadadada123-"
}


Response:
Code:

{"result":null,"error":{"message":"Email address is invalid","code":9999}}

I tried different combinations with no luck. I have https enabled and configured which was not after installation.
Edited 04-07-2025, 08:45 AM by BelleNottelling.
neomaslov
01-10-2025, 09:43 PM #1

When signing up as new client I get:

Quote:System message
Email address is invalid (9999)


Email is actually valid, here's payload:
Code:

{
  "CSRFToken": "8772ef43e0054029b74e739104bc6655",
  "first_name": "Velopulsas Test 2",
  "email": "[email protected]",
  "password": "Dadadada123-",
  "password_confirm": "Dadadada123-"
}


Response:
Code:

{"result":null,"error":{"message":"Email address is invalid","code":9999}}

I tried different combinations with no luck. I have https enabled and configured which was not after installation.

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BelleNottelling
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Administrator

68
01-12-2025, 05:53 AM #2
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Does your server have a working DNS configuration?
DNS validation is performed when checking if an email address is valid.
BelleNottelling
01-12-2025, 05:53 AM #2

Does your server have a working DNS configuration?
DNS validation is performed when checking if an email address is valid.

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neomaslov
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Junior Member

3
01-12-2025, 10:49 AM #3
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Yes, it helped! I've added my local DNS server running on 192.168.31.50, where PiHole is located to namservers declaration in /etc/netplan/default.yaml:

Code:

network:
  version: 2
  renderer: NetworkManager
  ethernets:
    end0:
      dhcp4: false
      addresses: [192.168.31.61/24]
      routes:
      - to: default
        via: 192.168.31.1
      nameservers:
        addresses: [192.168.31.50]

Explanation:
192.168.31.61 is a machine where FOSS is running
192.168.31.1 is a router which gives out addresses (DHCP)
neomaslov
01-12-2025, 10:49 AM #3

Yes, it helped! I've added my local DNS server running on 192.168.31.50, where PiHole is located to namservers declaration in /etc/netplan/default.yaml:

Code:

network:
  version: 2
  renderer: NetworkManager
  ethernets:
    end0:
      dhcp4: false
      addresses: [192.168.31.61/24]
      routes:
      - to: default
        via: 192.168.31.1
      nameservers:
        addresses: [192.168.31.50]

Explanation:
192.168.31.61 is a machine where FOSS is running
192.168.31.1 is a router which gives out addresses (DHCP)

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