The FOSSBilling Forum Support Support - Bugs & Errors PrinsFrank error...?

PrinsFrank error...?

PrinsFrank error...?

 
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NightStorm
Junior Member

4
09-24-2025, 10:50 PM #1
An error has occurred.

Instance ID: c6459b4c-f3da-4803-8b57-2c07bcc02dfc Error Code: #0 Component: Generic
Code:

Call to undefined function PrinsFrank\Standards\Country\locale_get_display_region()

Latest Preview Build. Am I missing a step or setting? Likely... but I also can't find anything about it on Google, so this is my fallback.
NightStorm
09-24-2025, 10:50 PM #1

An error has occurred.

Instance ID: c6459b4c-f3da-4803-8b57-2c07bcc02dfc Error Code: #0 Component: Generic

Code:

Call to undefined function PrinsFrank\Standards\Country\locale_get_display_region()

Latest Preview Build. Am I missing a step or setting? Likely... but I also can't find anything about it on Google, so this is my fallback.

BelleNottelling
Administrator

88
10 hours ago #2
Hey there,

I'm not able to replicate this. Is it on a specific page or when triggering a specific action?

Thanks!
BelleNottelling
10 hours ago #2

Hey there,

I'm not able to replicate this. Is it on a specific page or when triggering a specific action?

Thanks!

NightStorm
Junior Member

4
3 hours ago #3
Trying to view the admin panel. Can't get past that point. It also returns the same error when trying to view the homepage (the /public that fossbilling redirects to off index).
When I grep "locale_get_display_region" in the prinsfrank directory, it returns it in vendor/prinsfrank/standards/src/Country/CountryAlpha2.php, so that library seems to be complete enough... I don't know how the file is called as a function though, other than in composers autoload_static.php... but this is all someone else's code (not mine), so I don't want to go poking around too deep and get lost. The odd thing is, is that it was working for a short time before the error popped up and stopped me dead. I wasn't in the process of entering any data in, or anything... just tried opening the admin page, and wham. Full size error.
NightStorm
3 hours ago #3

Trying to view the admin panel. Can't get past that point. It also returns the same error when trying to view the homepage (the /public that fossbilling redirects to off index).
When I grep "locale_get_display_region" in the prinsfrank directory, it returns it in vendor/prinsfrank/standards/src/Country/CountryAlpha2.php, so that library seems to be complete enough... I don't know how the file is called as a function though, other than in composers autoload_static.php... but this is all someone else's code (not mine), so I don't want to go poking around too deep and get lost. The odd thing is, is that it was working for a short time before the error popped up and stopped me dead. I wasn't in the process of entering any data in, or anything... just tried opening the admin page, and wham. Full size error.

BelleNottelling
Administrator

88
2 hours ago #4
If you delete everything under the "data/cache/" directory, does it start working again?
BelleNottelling
2 hours ago #4

If you delete everything under the "data/cache/" directory, does it start working again?

NightStorm
Junior Member

4
1 hour ago #5
Unfortunately not, but thanks for responding. Upon deleting every file and folder inside data/cache/, and reloading the page from a different browser (to avoid client-side cache), the server recreates 1 empty folder and 1 file, but the error is still there. The file (classMap.php) appears to be a pretty substantial list of other php files... probably more than you want me to paste in here.

[hostcanadian@server public_html]# ls -l data/cache/*
-rw-r--r-- 1 hostcanadian hostcanadian 32762 Sep 25 23:23 data/cache/classMap.php

data/cache/sf_cache:
total 0
NightStorm
1 hour ago #5

Unfortunately not, but thanks for responding. Upon deleting every file and folder inside data/cache/, and reloading the page from a different browser (to avoid client-side cache), the server recreates 1 empty folder and 1 file, but the error is still there. The file (classMap.php) appears to be a pretty substantial list of other php files... probably more than you want me to paste in here.

[hostcanadian@server public_html]# ls -l data/cache/*
-rw-r--r-- 1 hostcanadian hostcanadian 32762 Sep 25 23:23 data/cache/classMap.php

data/cache/sf_cache:
total 0

 
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