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Admin locked out with 403 error

Admin locked out with 403 error

 
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BelleNottelling
Administrator

69
04-15-2025, 05:32 AM #2
Hello there,

So sorry for the delay in the you getting a response on this issue!

This message is popping up because the "check IP" option was enabled in under the staff settings, which is used to restrict what IP addresses can log into the administrator panel.
[Image: attachment.php?aid=41]


This setting is saved to the database under the extension_meta table and can be deleted with the following SQL query, which will reset the "staff" settings inside of FOSSBilling:

Code:

DELETE FROM extension_meta WHERE extension LIKE 'mod_staff' AND meta_key LIKE 'config';
Attached Files
Thumbnail(s)
   
BelleNottelling
04-15-2025, 05:32 AM #2

Hello there,

So sorry for the delay in the you getting a response on this issue!

This message is popping up because the "check IP" option was enabled in under the staff settings, which is used to restrict what IP addresses can log into the administrator panel.
[Image: attachment.php?aid=41]


This setting is saved to the database under the extension_meta table and can be deleted with the following SQL query, which will reset the "staff" settings inside of FOSSBilling:

Code:

DELETE FROM extension_meta WHERE extension LIKE 'mod_staff' AND meta_key LIKE 'config';

Attached Files
Thumbnail(s)
   

 
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Messages In This Thread
Admin locked out with 403 error - by Cymro - 03-10-2025, 03:39 AM
RE: Admin locked out with 403 error - by BelleNottelling - 04-15-2025, 05:32 AM
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