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manual payment fails

manual payment fails

 
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WHH
Junior Member

2
09-03-2024, 02:53 PM #1
I work with many companies that transfer invoices manually.

I do not see this option in the options that are there. If I then want to manually mark the invoice as paid, I get the message that I have to enter a payment ID.

When I do this, I get the error message: You must set the payment gateway in the invoice management tab before you mark it as paid. (9999)

So I am doing something wrong somewhere, but I cannot figure out where this is.

Does anyone have any idea how to solve this so that a manual transfer is also seen as a valid payment method.
WHH
09-03-2024, 02:53 PM #1

I work with many companies that transfer invoices manually.

I do not see this option in the options that are there. If I then want to manually mark the invoice as paid, I get the message that I have to enter a payment ID.

When I do this, I get the error message: You must set the payment gateway in the invoice management tab before you mark it as paid. (9999)

So I am doing something wrong somewhere, but I cannot figure out where this is.

Does anyone have any idea how to solve this so that a manual transfer is also seen as a valid payment method.

 
  • 1 Vote(s) - 5 Average

Messages In This Thread
manual payment fails - by WHH - 09-03-2024, 02:53 PM
RE: manual payment fails - by BelleNottelling - 10-31-2024, 10:53 AM
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