[gladmore]

Hey guys, my new foss billing installation is not adding to cart when you choose the option when buying hosting, it takes too long to execute and ends up failing"i want to use my own domain" , please see logs attached.

application-2024-12-19.txt Size: 7.43 KB  Downloads: 8

cron-2024-12-19.txt Size: 51.35 KB  Downloads: 6

event-2024-12-19.txt Size: 46.15 KB  Downloads: 6

routing-2024-12-19.txt Size: 15.73 KB  Downloads: 6

php_error.txt Size: 9.51 KB  Downloads: 6

[seven7crazy]

Die PHP-Laufzeit ist mit 30 Sekunden zu kurz, das kann man eigentlich größer einstellen, ich habe die meisten so 180 Sekunden bei Plesk eingestellt.

[dev_1239]

Hey guys, my new foss billing installation is not adding to cart when you choose the option when buying hosting, it takes too long to execute and ends up failing"i want to use my own domain" , please see logs attached.

Try increasing the runtime in PHP Config as mentioned, but a little bit only because if you increase it too much you could slow down your process, more or less 120 or 180

[gladmore]

Hey guys, my new foss billing installation is not adding to cart when you choose the option when buying hosting, it takes too long to execute and ends up failing"i want to use my own domain" , please see logs attached.

Try increasing the runtime in PHP Config as mentioned, but a little bit only because if you increase it too much you could slow down your process, more or less 120 or 180

---

My current configuration is like this:

==========PHP Config==========

"; cPanel-generated php ini directives, do not edit
; Manual editing of this file may result in unexpected behavior.
; To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)
; For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)

display_errors = Off
max_execution_time = 180
max_input_time = 180
max_input_vars = 1000
memory_limit = 264M
post_max_size = 128M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php83"
upload_max_filesize = 128M
zlib.output_compression = Off"


========

This is what im getting in my php error log:


=======PHP ERROR LOG=======

[30-Dec-2024 18:11:54 UTC] Idle timeout reached for "https://publicsuffix.org/list/public_suffix_list.dat". 0
[30-Dec-2024 18:14:18 UTC] Idle timeout reached for "https://o4506063756328960.ingest.sentry.io/api/4506063757901824/envelope/". at /home/ascentco/clients.ascent.co.zw/vendor/symfony/http-client/Chunk/ErrorChunk.php:56
[30-Dec-2024 18:14:29 UTC] Idle timeout reached for "https://publicsuffix.org/list/public_suffix_list.dat". at /home/ascentco/clients.ascent.co.zw/vendor/symfony/http-client/Chunk/ErrorChunk.php:56
[30-Dec-2024 18:41:58 UTC] Idle timeout reached for "https://publicsuffix.org/list/public_suffix_list.dat". 0

===================

i dont know whats happening when retrieving from "https://publicsuffix.org/list/public_suffix_list.dat"

---

Die PHP-Laufzeit ist mit 30 Sekunden zu kurz, das kann man eigentlich größer einstellen, ich habe die meisten so 180 Sekunden bei Plesk eingestellt.

---

Die PHP-Laufzeit ist mit 30 Sekunden zu kurz, das kann man eigentlich größer einstellen, ich habe die meisten so 180 Sekunden bei Plesk eingestellt.

My current configuration is like this:

==========PHP Config==========

"; cPanel-generated php ini directives, do not edit
; Manual editing of this file may result in unexpected behavior.
; To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)
; For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)

display_errors = Off
max_execution_time = 180
max_input_time = 180
max_input_vars = 1000
memory_limit = 264M
post_max_size = 128M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php83"
upload_max_filesize = 128M
zlib.output_compression = Off"


========

This is what im getting in my php error log:


=======PHP ERROR LOG=======

[30-Dec-2024 18:11:54 UTC] Idle timeout reached for "https://publicsuffix.org/list/public_suffix_list.dat". 0
[30-Dec-2024 18:14:18 UTC] Idle timeout reached for "https://o4506063756328960.ingest.sentry.io/api/4506063757901824/envelope/". at /home/ascentco/clients.ascent.co.zw/vendor/symfony/http-client/Chunk/ErrorChunk.php:56
[30-Dec-2024 18:14:29 UTC] Idle timeout reached for "https://publicsuffix.org/list/public_suffix_list.dat". at /home/ascentco/clients.ascent.co.zw/vendor/symfony/http-client/Chunk/ErrorChunk.php:56
[30-Dec-2024 18:41:58 UTC] Idle timeout reached for "https://publicsuffix.org/list/public_suffix_list.dat". 0

===================

i dont know whats happening when retrieving from "https://publicsuffix.org/list/public_suffix_list.dat"

[BelleNottelling]

Are you able to SSH to your server and curl https://publicsuffix.org/list/public_suffix_list.dat?

If not, then you likely have a firewall issue that's preventing the connection from being made.

[gladmore]

Are you able to SSH to your server and curl https://publicsuffix.org/list/public_suffix_list.dat?

If not, then you likely have a firewall issue that's preventing the connection from being made.

It turns out the IP was on the blocked list, thanks you so much